You have a Google Pixel or Samsung smartphone. You plug in your 3.5mm wired earphones using a Type C to 3.5mm adapter — and instead of music, you get the message: “Audio accessory not supported” or “The attached device is not compatible.” Frustrating, right? I faced the exact same problem and spent a lot of time searching for a solution. Here is everything I found — including the affordable adapter that actually works.
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Why Does “Audio Accessory Not Supported” Appear?
Most smartphones today — including Google Pixel 6a, Pixel 7, and many Samsung Galaxy models — do not have a 3.5mm headphone jack. To use regular wired earphones, you need a Type C to 3.5mm adapter.
The problem: most generic Type C to 3.5mm adapters available online and in local shops are not compatible with these phones. Even branded adapters from reputed companies can trigger the “audio accessory not supported” error on Pixel and Samsung devices.
Why does this happen? Google Pixel and Samsung use USB Audio Class drivers that require the adapter to have a built-in DAC (Digital-to-Analog Converter). A passive adapter — one that is just a cable with no chip — will not work. Only adapters with an active DAC chip inside are compatible.
Does Brand Name Matter? My Testing Results
I tested multiple adapters personally. I tried a branded Type C to 3.5mm adapter from a well-known company on my Poco F3 GT — it showed the “audio accessory not supported” error immediately. I then tested on a Samsung smartphone — same error.
The market is full of adapters that look right but do not work. Expensive brand-name options are no guarantee:
- Google’s official adapter: Around Rs 1,500 — works, but very expensive
- Apple’s USB-C to 3.5mm adapter: Around Rs 1,000 — works on some devices, not all
- Samsung’s official adapter: Around Rs 700 — works on Samsung, mixed results on Pixel
- Generic / local adapters: Rs 50–200 — almost always show “not supported” error
The Solution — Croma Type C to 3.5mm Adapter (Under Rs 300)
I found the fix while visiting a Croma store. Croma sells their own-brand Type C to 3.5mm audio adapter for around Rs 300 — significantly cheaper than Google, Apple, or Samsung’s official adapters.
I tested it on:
- Google Pixel: Works perfectly — no error message, audio plays immediately
- Samsung smartphone: Works perfectly — fully compatible
- Poco F3 GT: Works — all wired earphones function normally
Why Does the Croma Adapter Work When Others Don’t?
The Croma adapter includes an active DAC chip inside, which is required for Pixel and Samsung USB audio compatibility. Unlike passive adapters that simply reroute the signal, this adapter actively converts the digital audio signal from USB-C to analog 3.5mm output — which is exactly what these phones require.
Croma Type C to 3.5mm Adapter — Key Details
- Price: Around Rs 300
- Warranty: 12 months
- Build quality: Good cable quality, feels durable
- Compatibility: Google Pixel, Samsung Galaxy, and other Type-C Android phones
- Where to buy: Any Croma retail store across India
✅ My verdict: If your Type C to 3.5mm adapter is showing “not supported” on Pixel or Samsung, head to your nearest Croma store and pick this up. At Rs 300 with 12 months warranty, it is the most affordable working solution available.
Quick Comparison — Type C to 3.5mm Adapters for Google Pixel & Samsung
| Adapter | Price | Works on Pixel? | Verdict |
| Croma Type C to 3.5mm | Rs 300 | ✅ Yes | ⭐ Best Value — Buy This |
| Samsung Official Adapter | Rs 700 | ✅ Yes | Good for Samsung |
| Apple USB-C to 3.5mm | Rs 1,000 | ✅ Yes | Inconsistent on Pixel |
| Google Official Adapter | Rs 1,500 | ✅ Yes | Works but overpriced |
| Generic / Local Adapters | Rs 50–200 | ❌ No | Audio not supported error |
How to Get the Croma Adapter — Step by Step
- Visit your nearest Croma retail store (use croma.com to find store locations)
- Go to the accessories section and ask for the “Type C to 3.5mm audio adapter”
- Look for the Croma-branded adapter — it costs around Rs 300
- Plug it into your Pixel or Samsung phone and connect your 3.5mm earphones
- No error message will appear — music will play immediately
Watch the Full Video on YouTube
I demonstrated live on camera — connecting the Croma adapter to a Google Pixel phone and a Samsung phone, showing that music plays without any error. You can see the exact adapter and confirm it works before buying.
Frequently Asked Questions
Type C to 3.5mm adapter not working — what is the fix?
The fix is to use an adapter with an active DAC chip inside. Most generic adapters are passive and trigger the ‘audio accessory not supported’ error on Google Pixel and Samsung phones. The Croma-brand Type C to 3.5mm adapter works correctly and costs around Rs 300.
Type C to 3.5mm not working on Google Pixel — why?
Google Pixel phones use USB Audio Class which requires an active DAC adapter. Passive adapters — which are just cables without an internal chip — show the ‘audio accessory not supported’ error. Use an active DAC adapter like the Croma Type C to 3.5mm adapter.
Croma Type C to 3.5mm — does it work on Pixel 6a?
Yes. The Croma Type C to 3.5mm adapter is compatible with Google Pixel 6a, Pixel 7, Pixel 7a, and Samsung Galaxy phones. It includes an active DAC and delivers clear audio with no error messages.
Analog audio accessory detected — what does this mean?
This message appears when your phone recognises the adapter correctly and audio is working. If you see this message followed by audio playing, the adapter is compatible. If you see ‘audio accessory not supported’ instead, your adapter lacks the required DAC chip.
Type C earphones not working on Samsung — same fix?
Yes. Samsung Galaxy phones also require an active DAC adapter for 3.5mm audio. The Croma adapter works on Samsung phones too — I tested it personally. Samsung’s own adapter (Rs 700) also works but is more expensive.
Google Pixel 6a headphone jack — does Pixel 6a have one?
No. Google Pixel 6a does not have a 3.5mm headphone jack. You need a Type C to 3.5mm adapter to use wired earphones. The Croma adapter is the most affordable compatible option at around Rs 300.
Type C to 3.5mm adapter not working — Poco, OnePlus, Realme?
The same issue can occur on Poco, OnePlus, and Realme phones if they use USB Audio Class drivers. The Croma adapter works on most Type-C Android phones. If you face ‘not supported’ errors on these phones too, the Croma adapter is worth trying.
Type C to 3.5mm kaam nahi kar raha — kya karna chahiye?
Agar aapka Type C to 3.5mm adapter ‘Audio accessory not supported’ dikha raha hai, to generic ya local adapter ki jagah Croma ka adapter use karo. Croma store pe milta hai around Rs 300 mein. Maine Google Pixel aur Samsung dono pe test kiya — dono pe perfectly kaam karta hai.
The attached device is not compatible — fix for earphones?
This error means your Type C to 3.5mm adapter does not have the required DAC chip. Replace the adapter with an active DAC adapter — the Croma Type C to 3.5mm adapter fixes this error on Pixel and Samsung phones.
Best Type C to 3.5mm adapter under Rs 500 in India?
The Croma Type C to 3.5mm adapter at around Rs 300 is the best value option. It includes 12 months warranty, has good build quality, and works on Google Pixel and Samsung phones without any compatibility errors.
Kinsound USB C to 3.5mm — does it work on Pixel?
Results vary with third-party adapters including Kinsound. Some users report it working, others face compatibility errors. The Croma adapter is a more reliable recommendation as I have personally tested it on Pixel and Samsung with confirmed compatibility.
Final Thoughts
The fix for “Type C to 3.5mm not working” on Google Pixel and Samsung is simple: stop buying passive adapters and get one with an active DAC chip. The easiest and most affordable option available in India is the Croma Type C to 3.5mm adapter at around Rs 300 — available at any Croma retail store.
I have personally tested it on a Google Pixel phone and a Samsung phone. No error message appeared. All wired earphones worked perfectly. With 12 months warranty and good build quality, there is no reason to spend Rs 700–1,500 on brand-name alternatives.
Visit your nearest Croma store, ask for the Type C to 3.5mm adapter, and your earphone problem is solved for under Rs 300.
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